Terms of Service
1. Service
By downloading or using the website and/or app, these terms will automatically apply to you – therefore, you should read carefully before using the website and/or app.
2. Use of the Service
All intellectual property rights associated with our app, including but not limited to the design, graphics, logos, trademarks, and software, are owned by us. You agree not to use or reproduce our intellectual property without written consent.
We grant you limited, non-exclusive, non-transferable, revocable access to our app for your personal use, subject to our terms of service. You acknowledge and agree that access does not give you ownership or other interest in our intellectual property.
You agree not to modify, create derivative works of, or reverse engineer our app or any part thereof. You also agree not to copy, distribute, or transmit any content on our app, including user-generated content, without our prior written consent.
We reserve the right to terminate your use of our app if we believe that you have infringed our intellectual property rights or the intellectual property rights of others.
By using our products, you acknowledge and agree that we own all intellectual property rights associated with our app and that you will not use or reproduce our intellectual property without our prior written consent.
Age and Eligibility Requirements
To use the Tildenn Service and access any Content, you need to (1) be 13 years of age (or the equivalent minimum age in your home country) or older, (2) have the power to enter a binding contract with us, and not be barred from doing so under any applicable laws, and (3) reside in a country where the Service is available. You also promise that any registration information you submit to Tildenn is true, accurate, and complete, and you agree to keep it that way at all times. If you do not meet the minimum age requirements, Tildenn will not register you as a user.
4. Privacy and Security
Each Tildenn product stores and processes personal data you have given us to provide our Service. It’s your responsibility to keep your device and access to the website and/or website and/or app secure. We, therefore, recommend that you do not jailbreak or root your device, which is the process of removing software restrictions and limitations imposed by your device's official operating system. It could make your device vulnerable to malware/viruses/malicious programs, compromise your device’s security features, and mean that the Tildenn website and/or app won’t work correctly or at all.
The website and app use third-party services that declare their Terms and Conditions.
Listed below are the third-party service providers used by the website and/or app to which we comply with and notify you must be bound by:
Google’s AI Services and additional use-policy
5. Limitation of Liability
You understand and agree that using our app is at your own risk. We are not responsible for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our app, including but not limited to any errors, omissions, interruptions, defects, delays in operation, transmission, or any loss of data or content.
You agree to indemnify, defend, and hold us harmless from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising from or related to your use of our app or any breach of these terms and conditions.
We do not endorse any content, opinions, advice, or recommendations from third parties on our app. We shall not be liable for any loss or damage caused by your reliance on such content.
Our liability is limited to the maximum extent permitted by applicable law. In no event shall our total liability to you exceed the amount you paid (if any) to use our app.
This section is intended to limit our liability to the maximum extent the law permits. You acknowledge and agree that it is a reasonable allocation of risk between the parties.
5.1 Conditions for using AI within our Products
Artificial intelligence and machine learning represent dynamic and advancing fields of study. In our operations, we depend on third-party AI providers to furnish us with information. Given the inherent probabilistic nature of machine learning, it is acknowledged that certain information presented in our products may occasionally contain inaccuracies arising from the limitations of these third-party services. Users must exercise due diligence in assessing the accuracy of any output pertinent to their specific use case, including implementing human review mechanisms.
Moreover, as a user, you hereby consent to our Content & Use Policy obligates you not to employ AI services to create content with malicious intent. We explicitly disclaim any responsibility for the actions undertaken by you, the user, based on suggestions provided by the AI. All resultant losses, whether financial or otherwise, must be borne solely by the user.
6. Changes to Service and Updates
Tildenn Inc. is committed to ensuring that the website and/or website and/or app is as helpful and efficient as possible. Therefore, we reserve the right to change all our products (all apps and websites) or how we charge for our services at any time and for any reason. We will never charge you for our services without clearly stating what you’re paying.
We reserve the right to update our products without prior notice. The requirements for both systems (and any additional systems we decide to extend the website and/or app availability) may change. You are responsible for downloading any updates to ensure continued use of the website and/or app.
Tildenn Inc. does not guarantee that the website and/or app will be updated constantly to remain relevant to your needs or compatible with the mobile versions you have installed on your device.
By accepting these terms of service, you always agree to accept updates to our products when offered. Tildenn Inc. may also choose to stop providing the website and/or app at any time and terminate its use of it without prior notice to you.
Upon any termination, the rights and licenses granted to you in these terms will end, and you must immediately stop using the website and/or app and, if necessary, delete it from your device.
By using the website and/or app, you acknowledge and agree to our right to update, modify, or terminate the website and/or app without prior notice.
7. Termination
We reserve the right to terminate your use of our app at any time, for any reason, without prior notice to you. Reasons for termination may include but are not limited to violation of these terms and conditions, violation of applicable laws, or any conduct that we believe is harmful to our business, other users, or third parties.
Upon termination of your use of our products, your right to access and use the app will immediately cease, and you must immediately delete the app from your device. We will not be liable to you or any third party for any termination of your access to the app.
You may also terminate your use of our web app at any time by deleting the app from your device or by requesting deletion through the app itself and contacting us by email. Your termination of use will not relieve you of any obligations or liabilities that may have arisen before termination, including any payment obligations for services already rendered.
By using our app, you acknowledge and agree that we may terminate your use of the app at any time, for any reason, without prior notice to you.
8. User Data Collection
We collect certain information from you when you use our app.
This includes personal information such as your name, email address, and billing information if you make any purchases through our app. We also collect non-personal information such as your IP address, browser type, and operating system.
We are committed to protecting the privacy of our users, especially children. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not intentionally collect personal information from children under 13 years old without verifiable parental consent. If we become aware that we have collected personal information from a child without parental consent, we will immediately delete that information from our records.
We use the information we collect from you to provide you with the services you request through our app, to improve the quality of our services, and to send you marketing communications if you have opted in to receive them. We may also use aggregated and anonymized data for analytical purposes.
We store all user data on MongoDB, a cloud-based database service provided by MongoDB, Inc. We have implemented appropriate technical and organizational measures to ensure the security and protection of your data and to prevent unauthorized access, use, or disclosure.
We may share your information with third-party service providers who assist us in providing our services, such as payment processors and marketing providers. These third parties are contractually obligated to handle your information securely and only for our specified purposes. We may also disclose your information if required by law or if we believe such disclosure is necessary to protect our rights or comply with a legal process.
By using our app, you consent that we are allowed to collect, use, and store your information as described in this section, including collecting personal information from users 13 years of age or older.
For users under 13 years old, we do not knowingly collect personal information. If you are a parent or guardian and believe that your child has provided personal information to us without your consent, be sure to contact us immediately so that we can take appropriate action to remove the information from our records.
9. Beta Services; Free Trials
This Section describes the additional terms and conditions under which you may access and use certain features, technologies, and services made available to you by Tildenn that are not yet generally available, including, but not limited to, any products, services, or features designated or labeled as “beta,” “early access,” “preview,” “pilot,” or similar designation (each, a “Beta Service”).
Beta Terms: You must comply with all terms related to any Beta Service that Tildenn posts on its website or provides to you. Tildenn may add or modify terms, including lowering or raising any usage limits related to access to or using any Beta Service at any time.
Beta Feedback: You may provide Tildenn with feedback relating to the Beta Services. Tildenn will own and may use and evaluate all feedback for its purposes.
Beta Privacy: By participating in our beta services, you acknowledge and agree to refrain from sharing Tildenn services with non-beta users. Any materials provided to you as part of the beta testing phase are to be treated as strictly confidential and must not be disclosed to individuals who are not actively participating in the beta program. It is important to understand that the beta service is intended exclusively for the participants involved in the testing process and not for public dissemination.
Your adherence to this privacy agreement ensures the beta testing environment's integrity and contributes to our services' optimal development and refinement. We appreciate your commitment to maintaining confidentiality during this testing phase.
Termination and Suspension of Beta: Tildenn may suspend or terminate your access to or use of any Beta Service at any time. Your access to and use of each Beta Service will automatically terminate upon releasing a generally available version of the applicable Beta Service or upon notice of termination by Tildenn.
Disclaimer: WITHOUT LIMITING ANY DISCLAIMERS IN THE AGREEMENT, BETA SERVICES ARE NOT READY FOR GENERAL COMMERCIAL RELEASE, AND NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE AGREEMENT, TILDENN PROVIDES BETA SERVICES “AS IS.” TILDENN MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, REGARDING BETA SERVICES, INCLUDING ANY WARRANTY THAT THE BETA SERVICES WILL BECOME GENERALLY AVAILABLE. EXCEPT TO THE EXTENT PROHIBITED BY LAW, TILDENN DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Free Trials: If you register for a free trial, we will make the Services available to you on a trial basis free of charge until the earlier of (a) the end of the free trial period; (b) the start date of any Subscription; or (c) termination of the trial by us. Free trials are for evaluation purposes only. We may terminate your free trial at any time at our sole discretion.
Changes to This Terms and Conditions
We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.
Check here for any new policies and terms added.
Contact Us
If you have any questions or suggestions about our Terms and Conditions, please get in touch with us at tildenn.global@gmail.com.